The Chat Shop have been excellent from the start. We knew that our site wasn’t generating the volume of leads it could and The Chat Shop’s Lead Generation programme turned that around. With their behavioural targeting strategy and UK-based Managed Chat service, we’ve seen a substantial increase in the number of leads generated for our UK network of authorised Service Centres, whilst receiving some fantastic customer feedback on the service. The Chat Shop have made an incredible difference in the site’s performance. Overall I couldn’t be happier.

Not only did The Chat Shop take the time to understand the nuances of our products (a complex task), but a big component of their success was the high level of service from their team, from meetings with us to analytics and feedback insights. I am happy to say The Chat Shop surpassed the ROI goal we had in place, sealing the deal that they will be a continued and long-standing partner of ours.

We’ve been working with The Chat Shop for six months and the results to our inbound leads are amazing. Their methodology for delivering value is great and from day one, we were able to see how knowledgeable they are around SaaS as well as how professional they are during the implementation and the ongoing support. I would highly recommend them for any company that would like to increase their inbounds leads and convert them to quality opportunities.

With The Chat Shop’s expert help everything was soon up and running and showing a positive result, even in the first month. I would certainly recommend The Chat Shop.

The Chat Shop provide the BFI Player with a great, live customer support service. Their agents offer friendly and knowledgeable assistance to our customers. They have an excellent understanding of our service and requirements.